Just roasted a pound of that Colombian peaberry you sent with my order  (thanks btw :) ) .....this roaster rocks!!! I am still waiting for my  buddy to get my a 2x1 sheet of 20gage to use as a heat diffuser, but I  had to try her out anyways. Man that was very easy!!! Very impressed  with your product. I'll send you pics of the setup in the next couple  of days.
 
 Cheers,
 
 Ryan

Got the new clip, and pop riveted it on. Must have taken me all of 2 minutes!
Just completed roasting 20 pounds of various beans, and I LOVE the new clip!!!!
No more fiddling around with the pin, just pop it out, flip the clip, dump the beans, and on to the next batch. As you mentioned in your review, a bit less noise, and much faster turnaround times between roasts.
Still regret not going with the 6 pound drum.
Best Wishes,
Jay Michels

I echo everyone else's comments on the extremely professional quality of this drum.  Ok, we all agree on that of course, one look and even a fairly non tech/mechanical person such as myself can see that level of quality you ensure.

I usually experience some form of "buyer's remorse" on large purchases, I don't know why, but that's me.  Not so on the RK Drum though! I am so glad I finally bought this!  I thought my SC/TO would be the one and only, (as I roasted my 12oz smugly, thinking of those "other" 3 or 4 oz roasters)

 Roasting coffee with the RK Drum is like "printing money"! The RK Drum paid for itself fast. 

Your customer service, attitude and willingness to answer questions, make suggestions about everything from roasting to buying beans to bags etc. You return civility and customer service to a professional level seldom seen anymore.

You even took time out on your Alaska trip to "talk me down" during a difficult roast. I was using a different motor than the one you offer and you made several suggestions that helped me overcome a problem.

I am sure I will one day get your motor after I tire of  I have now been using the RK Drum for 6 months or so and still getting an even roast with my average of 5 -6 # is now routine for me. Roasting the sometimes fussy Dry Process greens is now a pleasure, the RK Drum tosses the beans

I have been roasting for 3 years as a hobby and many of my family members and friends have suggested that I should start to sell my coffee. Within the second year of sales, my first roaster could not keep up with the overwhelming demand of Tom’s Best Coffee. I have since upgraded to the premium RK Drum Roaster, which allows me to produce my product more efficiently. My customers can tell a big difference in the quality of my roast. I not only recommend this roaster but I give a A+ to Shane for his customer service.

Tom Haigler

Lexington, NC (Jan 2009)

I'm an engineer--the drum is a work of art and the motor and mounts are terrific and the whole kit is well thought-out and it makes GREAT COFFEE!  I've done several roasts using your suggested profile for 1lb batches and I'm getting the hang of it!  I will graduate to larger batches when I decide what kind of beans I want to order in quantity.  The only bad thin.g about this setup is that I want to roast all the time and you need lots of beans in your inventory to have all that fun!

Thanks for your great products, and even more for your superb customer service! Keep up the good work